I felt proud today. I created a safe and fun space where my marketing team and a number of our firm's Business Unit marketing and operations professionals came together to learn and enhance their communications through improvisation. Performance of a Lifetime delivered big time with their "Art of Collaboration" workshop. We did a variety of exercises including: pass the face, mirroring, about you, Yes, And, and role play. The experience taught useful skills for work and life, but it was also about the group of 25 connecting on a new and authentic level. A huge thanks to their Director of Client Solutions, Robin Beckhard, for putting together a great session.
Human selling demands real, authentic conversation -- not delivering a rehearsed pitch -- and that means creating back-and-forth repartee, with shared understanding, interest, and meaning. And that's where improvisation comes in. For an improviser, everything that another person says or does is an "offer" -- and the fundamental rule is you can't say no. Instead, you accept the offer -- positive, negative, or TBD -- by building on it to create the next moment.