The U.S. federal government is making adoption and use of AI a major focus. And this article summarizes some of the key reasons and approaches.
Tying together previously siloed information to improve citizen services and make better decisions is key (YES! You mean I won't have to provide the same info over & over again? Sign me up!).
This article also includes an overview of recommendations for how fed agencies should get started with AI - worth a few minutes as I think the lessons are applicable in any government organization.
They can give agencies the means to orchestrate the automated movement of information across various systems and applications, not just within a single agency or department. And they can offer a level of flexibility to ensure that information — and the decision-making rules underneath content — get delivered when and where they’re needed for government employees and the citizens they serve.