OK, so I know you can make a business case look like almost whatever you want, depending on your assumptions. Still, this study caught my eye. It finds the potential productivity gains in federal government workers from wide adoption of artificial intelligence (AI) could total $532B by 2028 - or roughly 1.7 times the current civilian payroll for the U.S. federal government.
The adoption of AI across federal government has been pretty widespread, but we're still early in our maturity. We still have much to learn. But, the potential for improving services to citizens, and at lower cost, look to be amazing. State and local governments are not yet adopting this technology at the same pace, but they can certainly learn from the stories and examples that are included in this article.
I don't want to be one of those breathless proponents of this tech, but I continue to see great potential that's worth tracking and finding more uses and greater adoption. It would be unfair to taxpayers if we DON'T do so. Keep paying attention, and I'll keep trying to share.
To put productivity gains of $532 billion (our high-end estimate) in perspective, this is equivalent to roughly 2.4% of our national GDP last year, and it would be 1.7 times greater than the current federal civilian payroll.