I've been writing for a while about the rise of artificial intelligence (AI) and it's potential to make government dramatically more effective and efficient. Realizing that value will take time and lots of effort - it's not 'just another technology' to implement like an average IT project.
One of the key issues around AI, particularly for government, is making sure what you develop adheres to your government's and community's ethical standards (no bias or discrimination, fair and equal access, et al). The key point I took from this article is the importance of 'auditability and traceability' - the recommendations coming from an AI system need to be explainable. That is not always easy with this technology.
Give this a quick read (it's short) to continue to add to your understanding of important aspects of AI as we continue to expand it's use in government.
The public sector needs to focus on ethical principles and practices when considering implementing AI into their systems. Here’s how focusing on ethical AI can transform the public sector, and why the government needs to be smart in regulating AI applications.