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Can People Get Out of the Way of A.I.?

Nike's acquisition of Celect is the most recent example of another big bet by a retailer on the promise of A.I. to improve demand...

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The Customer is the Channel!

It is about understanding who your customer is today, who she / he will be tomorrow, and delivering the product and experience she / he...

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Getting Back to What Department Stores Were

People shop the internet for efficiency and a physical store for connection. It's not about volume and variety but curation and...

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